NARA Services
NARA Services for multi-jurisdictional RTOs
NARA provides multi-jurisdictional RTOs with:
- a toll free 1300 phone number (1300 00 NARA or 1300 00 6272)
- a NARA Client Relationship Manager as a single point of contact for all registration processes;
- a list of NARA endorsed Quality Consultants to choose from in preparation for audit;
- an approved audit team comprising a Lead Auditor, team auditors and technical experts (as required);
- NARA auditors and endorsed Quality Consultants who engage in regular fortnightly NARA moderation activities to develop consistency in audit decision making processes;
- free seminars and workshops to promote good practice among RTOs registered with NARA;
- a regulatory focus on the quality of training outcomes and continuous improvement in line with the AQTF 2007 Standards; and
- innovative IT solutions and a secure website that reduce compliance related paperwork.
RTO Workshops
NARA plans to conduct workshops for RTOs in order to provide current information and ideas that will contribute to the continuous improvement of RTO services.
Details of future workshops will be posted on this web page from time to time.
Recognition Workshops
Four good practice workshops were held in Sydney and Melbourne on 29th and 30th November 2007. Another workshop was held in Adelaide on 23 April 2008. Wendy Perry facilitated all the workshops.
Workshop Summary – “RPL as a Strategic Opportunity”
A summary of the workshops is also available.
Print this page | last updated: 15 May 2008 11:12am