Client Relationship Managers

Roles

Client Relationship Managers provide a single point of contact with NARA for RTOs for all registration processes.

Client Relationship Managers are allocated on the basis of the type of RTO seeking registration with NARA. The aim is to build the level of knowledge within NARA of the circumstances and issues common to different types of providers in order to inform NARA judgements about good practice and risk.

NARA’s Client Relationship Managers liaise with RTOs, NARA-endorsed Quality Consultants and Lead Auditors to make arrangements for audits. They monitor the audit process and make recommendations on audit reports for approval by the General Manager NARA, and/or CEO TVET Australia.

Contacts

Simon Hitchick - (Enterprise RTOs and CRICOS)

Senior Client Relationship Manager
Phone: 02 9409 3214
Mobile: 0418 234 899
simon.hitchick@tvetaustralia.com.au

Julie Northridge - (Private RTOs)

Senior Client Relationship Manager
Phone: 02 9409 3212
Mobile: 0418 811 017
julie.northridge@tvetaustralia.com.au

Catherine Kearney

Client Relationship Manager
Phone: 02 9409 3218
catherine.kearney@tvetaustralia.com.au

Print this page | last updated: 23 Feb 2010 1:13pm